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Insurance & Payments

Insurance, Billing and Payments

Understanding coverage before your visit helps avoid surprises. Below is general information about plans, self-pay, and how payments are handled.

Insurance

Plans that may be accepted

These are the plans the practice commonly bills. Networks differ by provider and policy, so always verify your specific plan and provider network status before your appointment.

  • Anthem Blue Cross Blue Shield

    Verify network status with your plan

  • Aetna

    Verify network status with your plan

  • Cigna

    Verify network status with your plan

  • Humana

    Verify network status with your plan

  • Sentara Health Plans

    Verify network status with your plan

  • UnitedHealthcare / Optum Behavioral Health

    Verify network status with your plan

  • TRICARE

    Verify network status with your plan

  • Medicare

    Verify network status with your plan

  • Virginia Medicaid (Cardinal Care)

    Verify network status with your plan

  • Self-pay

    Verify network status with your plan

Important insurance disclaimer

Insurance participation varies by provider, service, location, and plan. Listing a plan here does not guarantee that a particular provider, service, or telehealth visit is in network for your specific policy, and networks change without notice. Patients are responsible for verifying benefits, network status, referrals, prior authorizations, deductibles, coinsurance, copayments, and noncovered services directly with their insurance plan before the visit. Any balance not covered by your plan is the patient's responsibility.

Self-pay

Self-pay options are available for patients without insurance or for services a plan does not cover. Contact the office to discuss current self-pay rates before your visit.

Pay a copay or balance

Payments are processed through a secure Stripe-hosted checkout. A payment does not schedule or confirm an appointment.

Billing questions

Please call the office with billing questions. Do not send account or insurance details through the website contact form.

Before Your Visit

What to verify with your plan

  • Whether the specific provider is in network for your plan
  • Whether the specific service is a covered benefit
  • Whether a referral or prior authorization is required
  • Your deductible, coinsurance, and copayment amounts
  • Any limits on behavioral health or telehealth visits
  • Which laboratory or imaging facilities are in network

Questions about coverage?

Our administrative team can help explain the process, though only your insurance plan can confirm your benefits.