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Patient Resources

Patient Forms and Resources

Registration, secure forms, office policies, and practical information for new and established patients.

New Patients

Getting started at K. Johns Medical

These steps help your first visit go smoothly.

1. Request an appointment

Request a visit using the appointment request form on this website, and the office will contact you to confirm — or call the office at 757-863-5843.

2. Complete your patient forms

Registration, consents, and history forms are completed securely on this website and sent directly to the office.

3. Complete registration

Registration and intake are completed in our secure system before your first visit — never through this website.

4. Review insurance information

Verify your benefits, network status, referral requirements, and cost-sharing with your plan before your visit.

5. Review office policies

Read the financial, cancellation, and prescription policies below so expectations are clear from the start.

6. Prepare for your visit

Bring photo identification, insurance cards, a current medication list, and any relevant records. Contact prior providers to arrange secure records transfer when appropriate.

Patient Forms

Secure patient forms

Every form containing patient or health information is completed through this website's secure forms system and sent directly to the office.

Secure links

New patient registration and intake forms are completed securely on this website, and appointments are requested through the appointment request form on this website. Please do not email completed forms or medical information.

Office Policies

What patients should know

  • Copayments, deductibles, coinsurance, and balances are due according to the practice's financial policy.
  • Patients should provide at least 24 hours' notice when canceling or rescheduling an appointment.
  • Late-cancellation and no-show fees may apply according to the signed policy.
  • Prescription requests require appropriate processing time and clinical review.
  • Controlled medications are not guaranteed and are prescribed only when clinically appropriate and consistent with federal and state requirements.
  • Completion of forms, letters, and administrative documents may require an appointment and may involve a fee.
  • Portal messages are not monitored continuously and are not appropriate for emergencies.

Record requests

Medical-record requests and releases must be handled through an approved secure process. A signed release of information is required before records can be shared. Records cannot be uploaded, requested, or delivered through this public website or by ordinary email.

Emergency Resources

If you need help right now

  • Call 911 for emergencies.
  • Call or text 988 for the Suicide & Crisis Lifeline.
  • Go to the nearest emergency department if immediate evaluation is required.
  • The website and email are not emergency-monitoring services and are not reviewed continuously.

Ready to schedule a visit?

New and established patients can request an appointment online or by telephone.